Privacy Policy

Original Ventures Ltd (Company number 17322169, England and Wales) ("we", "us", "our") is committed to protecting the privacy of our clients, website visitors and users of our platforms. This Privacy Policy explains what personal data we collect, why we collect it, how it is used, who it may be shared with, and the rights available to you under UK data protection law.

Original Ventures Ltd acts as the data controller for personal data collected through our website and services. You can verify our registration at any time on the Companies House public register using company number 17322169. Data protection queries should be sent to support@originalventures.uk.

We collect the following categories of personal data:

• Contact details: name, business name, email address, phone number.
• Enquiry and project data submitted through our contact form or during scoping.
• Billing and transaction data processed by our third-party payment providers (we do not store full card details on our own systems).
• Technical data: IP address, browser and device type, and usage data collected via cookies and analytics tools.

We use personal data to:

• Respond to enquiries and provide quotes.
• Deliver, manage and invoice for services under a contract.
• Process payments through our payment providers.
• Communicate with clients about ongoing or completed projects.
• Maintain, secure and improve our website and services.
• Meet our legal, tax and accounting obligations.

We rely on the following legal bases under UK GDPR: contractual necessity (to deliver services you have engaged us for), legitimate interests (to operate, secure and improve our business, and to respond to enquiries before a contract exists), legal obligation (accounting and tax records), and consent, where required, such as for optional marketing communications, which you may withdraw at any time.

We do not sell personal data. We share information only where necessary to deliver our services, with categories of recipients including: payment processors, cloud hosting providers, email delivery providers, and professional advisers (such as accountants), each bound by their own data protection obligations. We do not transfer personal data outside the UK/EEA except where a recipient provides adequate safeguards recognised under UK data protection law.

We retain personal data only for as long as necessary for the purposes described in this policy. Contract and billing records are typically retained for six years to meet UK accounting and tax requirements; enquiry data that does not lead to a contract is deleted after a reasonable period of inactivity.

Our website uses a limited number of cookies and similar technologies necessary for the site to function, and, where enabled, analytics cookies to understand aggregate usage. See our Cookie Policy for the full list of categories used and how to manage your preferences.

Under UK data protection law, you have the right to:

• Request access to the personal data we hold about you.
• Request correction of inaccurate or incomplete data.
• Request erasure of your data, where applicable.
• Object to or request restriction of certain processing.
• Request a portable copy of data you provided to us.
• Withdraw consent at any time where processing is based on consent.
• Lodge a complaint with the Information Commissioner's Office (ico.org.uk).

To exercise any of these rights, contact us at support@originalventures.uk.

We apply reasonable technical and organisational measures — including access controls, encrypted connections and vetted third-party infrastructure — to protect personal data against unauthorised access, loss, alteration or misuse. In the event of a data breach affecting your personal data, we will notify affected individuals and, where required, the ICO, in accordance with our legal obligations.

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Material changes will be posted on this page with a revised "Last updated" date. If you have any questions about this policy, contact us at support@originalventures.uk.